PawPerimeter – Website Terms, Shipping, and Sales Policies
Effective Date: November 1, 2025
Contact: pawperimeter@outlook.com
By accessing, browsing, or purchasing from this website, you agree to all terms, conditions, and policies outlined below, without limitation.
1. Acceptance of Terms
By placing an order on this website, the customer acknowledges that they have read, understood, and agreed to these Terms of Service, Shipping Policy, and Return & Refund Policy in full.
Failure to read these policies does not exempt the customer from being bound by them.
2. Order Processing & Fulfillment
Orders are typically processed within 2–3 business days.
Once processed, orders are handed off to third-party shipping carriers.
Processing times do not include shipping transit time.
3. Shipping Timeframes & Delivery Expectations
Estimated delivery time is 7–14 days after processing.
Due to factors outside of PawPerimeter’s control (carrier delays, routing errors, weather events, peak seasons, customs inspections, or logistical disruptions), delivery may take up to 45 days.
By purchasing from this website, the customer expressly agrees that:
Delivery timeframes are estimates, not guarantees.
Carrier delays are not grounds for refunds, chargebacks, or order cancellations.
Shipping delays caused by carriers or network errors are outside of PawPerimeter’s control.
4. Delivery Issues, Lost Packages & Replacements
PawPerimeter does not guarantee carrier performance, but will reasonably assist customers in investigating delivery issues.
If a customer claims non-receipt:
The customer must allow sufficient time for delivery (up to 45 days).
PawPerimeter will conduct an internal review using tracking data, carrier confirmations, delivery scans, and address verification.
If the investigation supports the claim:
A replacement may be issued at PawPerimeter’s discretion.
Refunds are not guaranteed and are not the default resolution.
False claims of non-delivery constitute fraud and may be disputed with evidence.
4B. Limited 60-Day Performance-Based Money-Back Guarantee (Training Required)
PawPerimeter offers a limited 60-day performance-based money-back guarantee, subject strictly to the conditions below.
This guarantee does NOT apply to:
Buyer’s remorse
Failure to use the product
Deciding not to train your dog
Regret after delivery
Products left unopened or unused
Sale, promotional, discounted, or marked-down purchases
This is not a “try it and return it” guarantee.
Eligibility Requirements
To qualify for the 60-day money-back guarantee, the customer must:
Receive and actively use the product
Properly fit the collar on the dog
Complete a minimum of seven (7) consecutive days of training
Follow PawPerimeter’s official training guide exactly, including boundary setup, correction progression, and conditioning steps
Demonstrate good-faith effort to train the dog as instructed
Simply receiving the product and choosing not to use it, abandoning training, or deciding the product is not wanted does not qualify for a refund.
Valid Guarantee Claim
The guarantee applies only if:
The collar is properly set up and used
The dog completes multiple days of guided training
The system still fails to contain the dog despite proper use
If these conditions are met, PawPerimeter may, at its sole discretion:
Issue a refund, or
Provide a replacement or alternative resolution
Additional Conditions
Claims must be submitted within 60 days of confirmed delivery
Proof of training completion and proper use may be required
Return of the product may be required
Return shipping costs are the customer’s responsibility
PawPerimeter reserves the right to deny claims that do not meet all requirements
Abuse of this policy or false claims of compliance may result in denial of refund and dispute of any chargeback.
5. Sale Items – Final Sale Policy (NO RETURNS / NO REFUNDS)
ALL ITEMS PURCHASED DURING A SALE, PROMOTION, DISCOUNT, OR MARKDOWN ARE FINAL SALE.
This includes, but is not limited to:
Holiday sales
Flash sales
Limited-time promotions
Discount codes
Automatic or sitewide sales
For sale items:
No refunds
No returns
No exchanges
No chargeback eligibility
By completing a purchase during a sale, the customer agrees that the transaction is final and non-reversible.
6. Chargebacks & Payment Disputes
Customers agree not to initiate chargebacks for reasons including but not limited to:
Shipping delays within the disclosed timeframe
Failure to read product descriptions or policies
Buyer’s remorse
Incorrect assumptions about product use
Delays caused by third-party carriers
Orders placed during a sale
Unauthorized or bad-faith chargebacks may result in:
Permanent customer bans
Evidence submission to payment processors
Fraud reporting when applicable
PawPerimeter reserves the right to dispute all chargebacks using order records, delivery confirmation, policy acceptance logs, and customer communication.
7. Address Accuracy & Customer Responsibility
Customers are solely responsible for providing:
Accurate shipping addresses
Correct contact information
PawPerimeter is not responsible for:
Orders delivered to incorrect addresses provided by the customer
Failed deliveries due to address errors
Packages marked as delivered by the carrier
8. Product Use, Results & Assumption of Risk
Products are sold as-is and results may vary.
By purchasing, the customer acknowledges:
They are responsible for proper use of the product
PawPerimeter is not liable for misuse, improper setup, or unintended outcomes
No guarantees are made beyond what is explicitly stated on the product page
9. Limitation of Liability
To the fullest extent permitted by law:
PawPerimeter shall not be liable for indirect, incidental, consequential, or punitive damages
Liability is limited strictly to the amount paid for the product, if applicable
Under no circumstances shall PawPerimeter be liable for delays, losses, or damages caused by third-party carriers or services.
10. Right to Refuse Service
PawPerimeter reserves the right to:
Refuse service to any individual
Cancel orders suspected of fraud or abuse
Deny future purchases to customers who violate policies or initiate bad-faith disputes
11. Policy Updates
PawPerimeter may update these policies at any time without prior notice.
The version posted on the website at the time of purchase is the version that governs that transaction.
12. Governing Law
These terms shall be governed and interpreted in accordance with the laws of the United States, without regard to conflict-of-law principles.
13. Contact Information
For questions regarding these policies:
Email: pawperimeter@outlook.com
14. Optional Extended Warranty (Post-Purchase Add-On)
PawPerimeter offers an optional extended warranty as a post-purchase upsell. This warranty is not included with the standard purchase unless explicitly added by the customer.
Warranty Scope
The extended warranty provides coverage for eligible manufacturing defects and functional failures as defined in the warranty terms presented at the time of purchase.
Each warranty applies to one (1) PawPerimeter system only.
If multiple systems are purchased, a separate warranty must be purchased for each system to receive coverage.
Important Conditions
The warranty is valid only for the specific system it is attached to
Warranties are non-transferable between systems or owners
The warranty does not cover:
Normal wear and tear
Damage caused by misuse, neglect, improper setup, or failure to follow instructions
Loss, theft, or intentional damage
Damage caused by unauthorized modifications or third-party accessories
Warranty Claims
Claims must be submitted in accordance with the instructions provided in the warranty documentation
Proof of purchase and proof of warranty enrollment may be required
PawPerimeter reserves the right to repair, replace, or otherwise resolve the claim at its sole discretion
Warranty purchases are final sale and non-refundable once activated.
By purchasing an extended warranty, the customer agrees to all warranty terms and acknowledges that coverage is limited strictly to the specific system for which the warranty was purchased.
